Torrid Customer Service, a Hot Mess

I try not to get upset about material things if I can help it. I’m such an anti-stuff person it’s rare I get invested in anything that takes up space in the real world. My recent customer service fiasco with Torrid reminded me why: disappointment sucks.

Torrid TARDIS coat

Is it not gorgeous?

I have had my eye on the TARDIS coat from Hot Topic/Torrid ever since they first announced their line of Doctor Who clothing. And by “had my eye on” I mean “coveted the hell out of”. But I’ve been trying not to spend too much, so I’ve resisted.

A while back, Steven declared he’d buy the coat for me as a gift if it ever came back in stock. (It had gone out of stock almost immediately, which surprised no one who pays attention to Doctor Who fandom.) I was DELIGHTED. We did scour several Hot Topic stores to see if there was a rogue one left in a corner somewhere. Continue reading